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FOXAF
For eCommerce

Win back abandoned carts. Drive repeat sales. On WhatsApp.

Most of your customers are on WhatsApp — but most CRMs treat it as an afterthought. FOXAF puts WhatsApp at the centre: abandoned-cart recovery, post-purchase flows and review generation, all from one platform.

15 min
cart-recovery WhatsApp, automatic
review rate vs email
2 taps
text-to-pay checkout
24/7
AI support on WhatsApp
The problem

Sound familiar?

Where the revenue leaks: dropped carts, silent buyers, one-and-done orders.

Abandoned carts vanishing

Your visitor adds, leaves, never returns. Your only retargeting is a Facebook ad and hope.

Reviews you never ask for

Happy customers leave — and then say nothing. No reviews, no social proof, no growth.

One-shot customers

First-time buyers don't come back because you never tell them about new products.

No support after purchase

Order ships, FAQ inbox explodes, nobody answers because Slack has 200 channels.

The fix

How FOXAF helps

Put WhatsApp at the centre — recover carts, earn reviews, win customers back.

Abandoned-cart WhatsApp

Customer leaves without checking out → a friendly WhatsApp lands 15 minutes later.

Auto review requests

Order delivered → workflow sends a review request 3 days later, follows up if no reply.

Repeat campaigns

Segment by last purchase date and send win-back broadcasts on WhatsApp.

AI customer service

Order status, returns policy, shipping FAQ — answered automatically, 24/7.

How it works

Live in four steps

Connect your store and a number, switch on the recipes, and grow on WhatsApp.

1

Connect store + WhatsApp

Link your storefront and a WhatsApp number — QR or official Meta Cloud API.

2

Switch on recovery flows

Abandoned-cart, post-purchase and win-back recipes are ready to enable in a click.

3

Automate reviews + support

Delivered orders request reviews; an AI agent answers status and returns questions 24/7.

4

Broadcast and grow

Segment by purchase history and send personalised offers with safe batch pacing.

The customer experience

From abandoned cart to repeat customer

Every checkout event becomes a timely, tappable WhatsApp — recover the cart, keep them posted through delivery, ask for the review, then win them back. All automatic, on the channel they actually open.

Recover in one tap

A “complete your order” button brings the customer straight back to checkout — no ad spend, no hoping.

Branded & personalised

Your shop name, the customer’s name and their items on every message — not a generic blast.

Two-way by default

Replies land in your inbox, where your team or an AI agent answers status, returns and sizing 24/7.

Cart abandoned · 15 min
VS
Verdant Skincare
Shop · replies instantly
Still thinking it over? 🛒
Hi Aisha! You left the Vitamin-C Serum in your cart. We’ve saved it for you — complete your order before it sells out.
by Verdant Skincare
9:02 AM
Complete my order
9:02 AM
Order shipped
VS
Verdant Skincare
Shop · replies instantly
Your order is on its way 🚚
Good news, Aisha — order #1184 has shipped! Track it any time, or tap below if you need to change the delivery address.
by Verdant Skincare
1:14 PM
Delivered
VS
Verdant Skincare
Shop · replies instantly
Delivered ✅
Your order arrived today — we hope you love it! A 30-second review helps other shoppers find us. Anything not right? Just reply here.
by Verdant Skincare
1:20 PM
Leave a review ⭐
1:20 PM
Win-back · 30 days
VS
Verdant Skincare
Shop · replies instantly
We miss you 💚
It’s been a month, Aisha! Here’s 15% off your next order this week — your serum’s probably running low. Restock in two taps.
by Verdant Skincare
3:42 PM
review rate on WhatsApp vs the email request it replaces

Real WhatsApp · each message is sent automatically, the moment it's triggered.

Built for the job

The FOXAF features you'll lean on

WhatsApp broadcasts

Send personalised offers to your customer list with batch pacing.

Cart-recovery flows

Pre-built abandoned-cart workflows for WhatsApp, SMS and email.

Review automation

Generate reviews automatically post-delivery.

Support AI

A WhatsApp number that answers your top 80% of questions instantly.

Text-to-pay

Send a payment link by SMS or WhatsApp; customer pays in two taps.

FAQ

Questions, answered

Which stores does it work with?

Any store — FOXAF captures customers via forms, checkout webhooks and our API, then handles messaging on WhatsApp, SMS and email.

Is abandoned-cart on WhatsApp allowed?

Yes, when the customer has opted in. FOXAF records consent and honours opt-outs automatically, so you stay compliant.

Can the AI handle order status?

Yes — grounded in your order data, it answers “where’s my order”, returns and FAQ around the clock, escalating the rest to you.

"We doubled repeat orders the quarter we switched on FOXAF WhatsApp campaigns. The platform pays for itself ten times over."

DO
Daniel O.
Founder · Verdant Skincare · Manchester, UK

Try FOXAF free for 14 days

No credit card. Cancel anytime. Real WhatsApp working in under five minutes.

Free plan to start · paid plans from $29/mo · see pricing