The WhatsApp CRM built for growing teams
Connect WhatsApp the way that fits your business — scan a QR code with your personal number, or wire up the official Meta Cloud API. Either way, FOXAF gives you a real CRM around it: a unified inbox, AI agents, campaigns, automation, the lot.
- No Meta approval needed for QR — go live in minutes
- Broadcasts paced per number with per-recipient delivery, read & failure tracking
- AI agents reply 24/7 in your brand voice, hand off to the right department
- Phone-app messages captured into the same thread
- Two-way media: photos, videos, audio, documents, voice notes
QR or Cloud API — both in FOXAF
Most teams start with QR for instant setup and graduate to Cloud API once they're ready to scale. FOXAF supports both running side-by-side.
WhatsApp QR
For your personal or WhatsApp Business number — no Meta approval needed.
WhatsApp Cloud API
The official Meta Business path with verified sender + approved templates.
Need both? Run a QR session for personal conversations and Cloud API for broadcasts — FOXAF threads them into one inbox per contact.
Everything you would actually want
Unified WhatsApp inbox
Every WhatsApp conversation in one inbox, threaded per contact, alongside email and SMS. Read receipts, ticks, typing — all there.
Bulk broadcasts
Personalised campaigns paced per number — set messages-per-batch and a gap floor, with per-recipient delivery, read and failure tracking.
AI agents on WhatsApp
Claude or GPT answer your first replies 24/7. Hand off to humans the moment intent shifts.
Voice notes done right
Inbound voice notes auto-transcoded to MP3 so every browser plays them. Send voice from any composer.
Photos, video, documents
Send and receive any media. Photos and videos open a full-screen popup preview on click.
Phone-app capture
Tap a message into your phone's WhatsApp — FOXAF still captures it into the thread with a 'Phone' badge.
Group conversations
Groups land in the inbox with sender attribution — pushName, JID, the works. Reply as the connected number.
Approved templates
Submit Cloud-API templates, track Meta approval, preview the header image + buttons, and fire them from workflows like any other action.
Unsubscribe handled
STOP / REMOVE keywords honoured automatically across campaigns. Opt-outs persist per contact.
A WhatsApp number that answers itself
Point a Claude or GPT AI agent at your WhatsApp channel and visitors get answers in seconds — at 2am or 2pm. The AI follows your tone and guardrails, pauses the instant you reply so a human can take over, and won't invent pricing or policy.
- 24/7 first response
Instant answers — even when your team is asleep.
- Won't make things up
Guardrailed so it never invents pricing or policy.
- Suggest or send
Draft for review, or send automatically — your call per agent.
- Smart hand-off
When it hands off, it routes to the right department and the least-busy agent.
See everything an AI agent can do — vision, model choice, escalation and the test playground.
Broadcasts that don't burn your number
Personalised messaging at scale, paced like a human, reported like a campaign.
Smart audiences
Build the list from tags, custom fields and last-activity windows.
Batch + gaps
Randomised gaps between batches keep QR safe and Cloud API healthy.
Timezone-aware
Schedule by the recipient timezone, not yours. Your customers wake up to it.
Live reports
Delivered, read, replied, opted-out — updated as the campaign runs.
The Cloud-API machinery, made simple
Everything the official WhatsApp Business API throws at you — templates, approvals, messaging tiers — handled inside FOXAF and wired into your workflows.
Template console
Submit WhatsApp templates to Meta and watch their approval status in one place. Preview exactly what the recipient sees — header image and tap-to-reply buttons and all — then fire that template straight from a workflow, a campaign or the inbox.
Messaging-tier warm-up
New Cloud-API numbers start on a lower Meta messaging tier. FOXAF shows your current tier and warms it up automatically — 1K to 10K and beyond per 24h — as you keep delivery healthy. No spreadsheets, no guessing how many you're allowed to send today.
Workflows that send WhatsApp
Trigger an approved template automatically when a pipeline stage moves or a booking changes — order confirmed, appointment tomorrow, payment due. The workflow fills the template variables and sends, no human in the loop.
Pacing you control
Set messages-per-batch and a gap floor per number; FOXAF paces the send automatically and tracks delivery, read and failure for every recipient. Pace a big blast under your tier and it spreads safely instead of tripping Meta's limits.
It all lives in one platform — browse every feature, find new WhatsApp contacts with built-in lead generation, or check the plans and pricing.
Questions, answered
What is the difference between WhatsApp QR and Cloud API?+
QR lets you use your existing personal or business number — fastest setup, no Meta approval. Cloud API is the official Meta Business path with a verified profile, the green tick and approved templates. FOXAF runs both from the same inbox.
Will FOXAF block my WhatsApp number?+
QR sessions run isolated per workspace and respect WhatsApp's rate limits via batch-gap pacing. Cloud API uses Meta's official API — there's no risk to your number when configured correctly.
How does WhatsApp bulk messaging work in FOXAF?+
Build an audience, pick an approved template, and FOXAF paces the send with per-number daily caps and randomised gaps so you stay within WhatsApp limits. Delivery, read and failure status is tracked per recipient.
How do I connect WhatsApp Cloud API to a CRM?+
Run Meta Embedded Signup inside FOXAF, pick your number and WhatsApp Business Account, and your inbox, templates and campaigns are live in minutes — no separate BSP needed.
Can I migrate from another WhatsApp CRM?+
Yes. Disconnect your current tool, scan the FOXAF QR code (or run Embedded Signup) and start chatting from the FOXAF inbox immediately. Cloud API numbers keep their number.
WhatsApp working in five minutes
Scan a QR code or run Embedded Signup. Either way, you're chatting from FOXAF before you finish your coffee.