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Live Chat Widget

Turn website visitors into WhatsApp conversations.

Drop one script tag on your site. Your AI agent answers visitors instantly, captures their WhatsApp number, and hands the conversation over so it keeps going long after they've closed the tab — all in the same inbox as everything else.

Why teams switch

A chat widget that doesn't dead-end at the browser tab

Most live-chat widgets lose the conversation the moment a visitor closes the tab. FOXAF's widget is built to carry it forward.

AI answers the second they land

No "we'll get back to you." Your AI agent reads your knowledge base and replies instantly, day or night, in the same tone as your brand — then hands off to a human the moment a conversation needs one.

Captures a number, continues on WhatsApp

A widget chat is a page-refresh away from being lost forever. FOXAF's widget asks for the visitor's WhatsApp number early and keeps the conversation alive there — so a browsing session becomes a real, ongoing thread.

See who's on your site, live

Every visitor shows up in a live presence panel with the pages they browsed, device, location and how long they've been looking — so your team knows exactly who they're talking to before typing a word.

One script tag, nothing to build

Paste a single snippet before your closing </body> tag and the widget is live — fully branded, mobile-friendly, and loading asynchronously so it never slows your site down.

How it works

Live on your site in minutes, not sprints

No developer sprint, no ticket in a backlog — one snippet and you're taking chats today.

1

Drop in the script

Copy one script tag from your FOXAF settings and paste it into your site — WordPress, Shopify, a custom build, anything that renders HTML.

2

Brand it in minutes

Set your colour, logo, launcher position and welcome message. No code, no design ticket — it matches your site out of the box.

3

Visitors chat, AI replies

Your AI agent greets every visitor instantly, answers from your knowledge base, and asks for a WhatsApp number when the conversation is worth continuing.

4

Everything lands in one inbox

Widget chats, WhatsApp replies, email and SMS all sit in the same unified inbox — your team never has to check five different tabs.

Live presence

Know who's on your site before they say a word

Every visitor shows up in a live dashboard the moment they land — the pages they've browsed, how long they've stayed, their device and rough location. Your team can proactively reach out to a visitor lingering on your pricing page instead of waiting for them to type first.

  • Real-time list of every active visitor
  • Full page-by-page browsing trail per session
  • Device, browser and rough location at a glance
  • Resumes the same thread if they come back later
Website Chat
Visitor from Karachi
Viewing /pricing
2m 14s
Visitor from Dubai
Viewing /live-chat
0m 41s
Visitor from London
Chat started · WhatsApp shared
5m 02s
All three land in the same inbox your WhatsApp, email and SMS conversations already use.
Everything included

Built for websites that want fast, real conversations

No add-on pricing, no separate widget subscription — it's part of the same flat FOXAF plan.

24/7 AI first response

The AI agent behind your widget is the same one powering your WhatsApp and email — trained on your knowledge base, so answers stay consistent across every channel.

Seamless WhatsApp handoff

The moment a visitor shares their number, the thread continues on WhatsApp with full history intact — they never have to repeat themselves.

Live visitor presence

A real-time list of everyone currently on your site: pages viewed, time on site, device, referrer and rough location, updated as they browse.

Typing indicators & read receipts

Both sides see when the other is typing and when a message has been read — the same responsive feel visitors already expect from WhatsApp.

Fully on-brand

Your logo, your colours, your welcome copy, your launcher icon. Visitors never feel like they've left your site to talk to you.

Mobile-first widget

A compact, touch-friendly layout that resizes cleanly on phones — where most first-time visitors actually are.

Routes to the right agent

New widget conversations follow the same department routing as every other channel, so the right team picks it up without manual triage.

Loads without slowing you down

The embed script loads asynchronously and stays under a few kilobytes — no Lighthouse penalty, no layout shift.

Resumes where it left off

Close the tab, come back tomorrow — the widget remembers the visitor and reopens the same conversation instead of starting over.

FAQ

Installing and running the widget

Do I need a developer to install the widget?+

No. It is a single script tag you paste before the closing </body> tag — works on WordPress, Shopify, Webflow, or any custom-built site. Most teams have it live in under five minutes.

Will the widget slow down my website?+

No. The script loads asynchronously and only pulls in the full widget when a visitor opens it, so it has no meaningful impact on your page load or Core Web Vitals.

How does a widget chat end up on WhatsApp?+

The AI agent naturally asks for the visitor's WhatsApp number once the conversation is worth continuing. Once they confirm it, every reply — from either side — flows through WhatsApp while still showing in the same inbox thread.

What happens if the AI can't answer a question?+

It hands off to your team automatically, routed to the right department, with the full conversation and visitor context already attached — no cold start for your agent.

Can I see who is browsing my site right now?+

Yes — the live visitor panel shows everyone currently on your site: which pages they're on, how long they've stayed, device and rough location, refreshed in real time.

Can I customise how the widget looks?+

Yes — colour, logo, launcher position, welcome message and away message are all configurable from your FOXAF settings, no code required.

Does this cost extra per conversation or per visitor?+

No. The widget is part of your flat FOXAF plan — no per-seat or per-contact fees, so a traffic spike never turns into a surprise bill.

Can I run the widget on more than one website?+

Yes — install it on as many sites as you need; every conversation still lands in the same unified inbox, tagged by source so you know exactly where it came from.

Put a WhatsApp-connected widget on your site today

One script tag, live in minutes, fully branded — and every conversation lands in the same inbox as your WhatsApp, email and SMS.