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FOXAF
For retail & F&B

Turn one-time buyers into regulars — on WhatsApp

Pair FOXAF with EloERP and every sale, table booking and loyalty point becomes a reason to message your customer. Win-back offers, order-ready pings, review requests and reservations — automated, on the channel your customers actually open.

32%
of win-back offers redeemed
more Google reviews per month
2 taps
to pay or book a table
0
apps for customers to install
The problem

Sound familiar?

You don’t own the customer, loyalty cards go unused, and reviews never get asked for.

You don’t own the relationship

Customers buy once, walk out, and you have no way to reach them again — the receipt is the end of the conversation.

Loyalty cards nobody uses

Stamp cards get lost, apps go uninstalled, and your “regulars” quietly drift to the place next door.

Empty tables, silent phones

A quiet Tuesday and no easy way to fill it — no list to message, no offer to send, no booking link to share.

Reviews you never ask for

Delighted diners and shoppers leave happy and say nothing online, so your Google rating never reflects the real experience.

The fix

How FOXAF helps

Make every sale, booking and loyalty point a reason to message — on WhatsApp.

Sale → WhatsApp receipt + review

EloERP records a sale → FOXAF sends a digital receipt and, a day later, a one-tap review request.

Win-back campaigns

Segment by last purchase date and send a “we miss you” offer to customers who haven’t been in for 30+ days.

Table & pickup booking

Customers reserve a table or schedule a collection from a WhatsApp link — no phone tag, no double-booking.

AI orders & FAQs

Opening hours, menu, “is my order ready?”, today’s specials — answered automatically on WhatsApp, 24/7.

How it works

Live in four steps

Connect EloERP, turn on the plays, and your customer list grows with every sale.

1

Connect EloERP

Link your EloERP POS and inventory to FOXAF. Sales, customers and stock events flow in automatically.

2

Pick your plays

Turn on digital receipts, review requests, win-back offers and booking links — from ready-made retail & F&B recipes.

3

Build your customer list

Every sale captures the customer with consent, so your WhatsApp list grows on its own — no manual data entry.

4

Message and measure

Broadcast offers, fill quiet days, and watch redemptions and reviews land in your dashboard.

The customer experience

From one sale to a loyal regular

Every transaction in EloERP becomes a timely, personal WhatsApp touch — automatically.

Loyalty they’ll actually use

No stamp card to lose, no app to uninstall — their points and perks live right in the chat thread.

The receipt that keeps talking

A WhatsApp receipt opens a two-way channel you own — so the sale is the start of the relationship, not the end.

Win-back that feels personal

Lapsed regulars get a “we miss you” offer by name on the channel they read — not a flyer in the bin.

Purchase
SR
Spice Route Kitchen
Order updates · replies fast
Thanks for shopping at Spice Route, Sana! 🧾 Here’s your receipt. Loyalty: you’re 2 visits from a free dessert 🍮
9:02 AM
Order ready
SR
Spice Route Kitchen
Order updates · replies fast
✅ Your order #842 is ready for pickup! Skip the queue — show this message at the counter.
1:14 PM
Next day
SR
Spice Route Kitchen
Order updates · replies fast
Hope you enjoyed it! A 30-second review helps us a lot: g.page/spiceroute/review ⭐ — reply here if anything was off.
1:20 PM
Lapsed · 30 days
SR
Spice Route Kitchen
Order updates · replies fast
We miss you, Sana! 💚 Here’s 15% off your next visit this week. Reply “book” to reserve a table.
3:42 PM
New arrival / special
SR
Spice Route Kitchen
Order updates · replies fast
Fresh on the menu this weekend: smoked-brisket biryani 🔥 Want us to hold a table for two? Just say the word.
4:20 PM
32%of win-back offers redeemed when they land on WhatsApp, not paper

Real WhatsApp · each message is sent automatically, the moment it's triggered.

Native integration
EloERP

FOXAF’s sibling retail, POS and inventory platform — built by the same team for shops, restaurants and cafés.

  • Sales, customers, loyalty and stock sync two-way with no middleware or per-event fees.
  • Customer purchase history and spend power your segments, offers and AI answers.
  • Run the shop floor in EloERP and the customer conversation in FOXAF — one connected stack.
  • On a different POS? FOXAF still connects via webhooks and our public API.
Built for the job

The FOXAF features you'll lean on

EloERP integration

Two-way sync with FOXAF’s sibling retail, POS and inventory platform.

Customer broadcasts

Send personalised offers and new-arrival drops to your customer list with safe batch pacing.

Review automation

Auto-request Google reviews after every visit or delivery — and route unhappy replies to you first.

Text-to-pay

Send a payment link by WhatsApp or SMS; customers pay deposits or orders in two taps.

Ordering AI

A WhatsApp number that takes orders, answers menu questions and books tables without staff.

FAQ

Questions, answered

Do I need EloERP to use FOXAF for my shop or restaurant?

No. EloERP gives the deepest, native integration, but FOXAF works with any POS via webhooks and our public API. EloERP just makes setup instant and unlocks loyalty and stock-aware messaging.

How do I build a WhatsApp list without annoying people?

Customers opt in at the point of sale (a receipt by WhatsApp is a natural, welcome touch). FOXAF records consent, honours opt-outs automatically, and paces broadcasts so you never look spammy.

Can customers order or book a table over WhatsApp?

Yes — an AI agent can take orders, answer menu questions and book tables, handing anything tricky to your staff. You can also share a simple booking or order link.

Is this affordable for a single café or store?

Yes. Pricing starts free and scales with you, with no per-contact charges — so a single location can run professional customer marketing for the price of a few coffees a month.

"We filled three dead weeknights in a row with one WhatsApp broadcast to lapsed regulars. It paid for FOXAF ten times over."

HR
Hamza R.
Owner · Spice Route Kitchen · Karachi, PK

Try FOXAF free for 14 days

No credit card. Cancel anytime. Real WhatsApp working in under five minutes.

Free plan to start · paid plans from $29/mo · see pricing